𝗩𝗲𝗿𝗶𝗳𝗶𝗰𝗮𝘁𝗶𝗼𝗻 𝗼𝗳 𝗘𝘅𝘁𝗲𝗿𝗻𝗮𝗹 𝗔𝗴𝗲𝗻𝗰𝘆 𝗖𝗿𝗲𝗱𝗲𝗻𝘁𝗶𝗮𝗹𝘀

𝗛𝗲𝗿𝗲’𝘀 𝗮 𝗰𝗹𝗼𝘀𝗲𝗿 𝗹𝗼𝗼𝗸 𝗮𝘁 𝘁𝗵𝗲 𝗺𝗲𝘁𝗵𝗼𝗱 𝘄𝗲 𝘂𝘀𝗲 𝘁𝗼 𝘃𝗲𝗿𝗶𝗳𝘆 𝗼𝘂𝘁𝘀𝗼𝘂𝗿𝗰𝗲𝗱 𝗮𝗴𝗲𝗻𝗰𝘆 𝗱𝗲𝘁𝗮𝗶𝗹𝘀, 𝗮 𝗸𝗲𝘆 𝗮𝘀𝗽𝗲𝗰𝘁 𝗼𝗳 𝗼𝘂𝗿 𝗼𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀.


All the knowledge comes from 2 decades of experience.

Can you picture a scenario where an outsourced agency has listed their registered address as the First floor, B64, Kalkaji, New Delhi, but they are operational from other locations such as Faridabad and Govindpuri, Delhi, as well? Isn’t it possible?

Conducting an agency or location visit is necessary to verify whether the vendor operates solely from the address provided in the portal or has additional operational locations.

We name it “𝗩𝗲𝗿𝗶𝗳𝗶𝗰𝗮𝘁𝗶𝗼𝗻 𝗼𝗳 𝗘𝘅𝘁𝗲𝗿𝗻𝗮𝗹 𝗔𝗴𝗲𝗻𝗰𝘆 𝗖𝗿𝗲𝗱𝗲𝗻𝘁𝗶𝗮𝗹𝘀”

Under it, some of the things that we check are :

✅ Has the Agency correctly filled all the current operating addresses?

✅ Is the rate Annexure e-signed?

✅ Are the recovery staff wearing ID cards in the office & outside?

✅ Is the agreement copy electronically signed & uploaded on the portal?

✅ Do you have any penalty norms? Has the Agency agreed to them, and have they electronically signed them?

✅ Does the Agency maintain the vendor agreement hardcopy?

✅ Has the office utilized any channel to convey its code of conduct beliefs to its employees?

✅ Do all agents wear proper attire while working in the field?

✅ Are all agents familiar with the code of conduct after receiving adequate training?

✅ Does the Agency have a shop establishment certificate?